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FAQS 

 

Nylon Headbands

My gorgeous range of nylon headbands are one size fits all- fitting newborn babies to adults, these headbands are super soft and stretch as your baby grows. 

What size headband should I order?

Clip pa dee clip has researched correct sizing and what is age appropriate for your little one. This is a guide from a child health organisation and we encourage you to also measure your child’s head or existing headband before selecting your size.

Headband sizing

  • Newborn: 30 cm/11.8 inches
  • 0-3 months: 34 cm/13.4 inches
  • 3-6 months: 36 cm/14.2 inches
  • 6-12 months: 38 cm/15 inches
  • 1 year – 3 years: 40 cm/15.8 inches
  • 3 years onwards: 42 cm/16.5 inches

Request a larger size by making a custom order. 

Shipping and postage information

Clip pa dee clip uses Australia post for all orders within Australia and overseas. All orders are wrapped in bubble wrap and placed in a secure bag for safe delivery.

How long will it take for my order to arrive?

All of clip pa dee clip’s hair accessories are handmade and made to order. Please allow 3-5 working days for your item/s to be made and then on top of that, postage time depending on your location. Please note if you select 'express shipping' that your order will be posted express once it has been carefully made with love, within 3-5 days as stated above. 

Postage options within Australia

All orders are carefully packaged in either a clear sealed bag (bubble wrapped) or in small box for protection. Please see my postage options below:

  • Untracked shipping with priority: $4.50 (Clip Pa Dee Clip is not liable if parcel does is lost or does not arrive. This option DOES NOT provide tracking information).  
  • Tracked shipping: $8.00
  • Express postal delivery: $11.00
  • FREE SHIPPING- Receive free tracked shipping when placing an order over $50.00 (before postage charge).

Do you post overseas?

Yes we sure do!

***Please email me at helloclippadeeclip@gmail.com for a more accurate postage charge*** 

PLEASE NOTE: Clip Pa Dee Clip is not held liable for any customs charges once your order has arrived. Please make sure you check your charges with your local postage service. Clip Pa Dee Clip is required by Australian law to declare all over seas orders which includes the cost of the order and what it contains. Without this declaration placed on each order your order will not be able to be shipped.  

Do you make custom orders?

YES! There is a 3-4 week turn around time with ALL custom orders. Custom orders require a 50% deposit before your order can be processed. Your order will be cancelled if you have failed to reply to messages/emails in regards to your order.

Birthday parties

Do you have a special birthday party coming up for your little one? Do you need a party bag filler? Well at clip pa dee clip we have it covered! Order from our selected range or make a custom order to request a hair piece that will match any theme that you may have in mind.

Outfit matching

Clip pa dee clip is here to help to match any outfit that you require. I have had many customers in the past send me photos of an outfit or head piece that they have not been able to source. If you have seen a hair accessory/product on my page or at my markets that you require to be in a different colour please make a custom order and we can help you further.

How do I make a custom order?

Simply fill out our 'custom order page' from the link on my website. 

Where else other than your website, can I purchase your products?

As well as purchasing online you can also visit one of many markets I attend around Melbourne. At my markets you will also discover one off pieces and a wider variety of hair accessories that can be purchased on the day. Clip pa dee clip will also have different limited editions available that can only be purchased at my markets. Please see my ‘markets & events’ link to see where I will be clipping next…

Do you do wholesale orders?

Yes, please contact Jessica at helloclippadeeclip@gmail.com for any wholesale inquires. 

What type of hair clips do you use?

Baby non-slip hair clips

  • Double prong alligator hair clip 3.5 cm (WITH CLEAR FOAM INSERT)
  • Snap hair clip 3.5 cm (SMALL)
  • Snap hair clip 4.5 cm (MEDIUM)

Toddler plus hair clips

  • Double prong alligator hair clip 4.5 cm (WITH CLEAR FOAM INSERT)
  • Double prong alligator hair clip 5.5 cm (WITH CLEAR FOAM INSERT)
  • Alligator (with teeth) alligator hair clip 4 cm
  • Snap hair clip 5 cm (LARGE)

Why are your hair clips NOT fully lined?

At Clip Pa Dee Clip we use a wide range of hair clips (see above). ALL of our 'double prong alligator hair clips' come NOT FULLY LINED. We use (and pay extra) for a double prong alligator hair clip which is stronger and provides a great grip of your child's hair and are easy to open and insert. The need for fully lined hair clips applies to alligator hair clips that are a 'single prong' which we DO NOT use as they tend to slide out. 

If you wish to have your hair clips 'FULLY LINED' then please leave a comment when checking out with your order. Thank you!

How long are your hair clip/headband holders?

  • BIRDS- 1 metre long (two strands of ribbon)
  • BOWS- 1 metre long (one strand of ribbon)

Clip pa dee clip create many different hair clip organisers and you are welcome to make a colour or style request via our custom order link. Each hair clip holder is glued, sewn and made with high quality grosgrain ribbon. The amount of hair accessories that you will be able to fit on each organiser will depend on the size of the hair clips you will be applying to them.

Payment options

Paypal & Credit Card payments received.

Returns policy

To return an item you must make contact via email helloclippadeeclip@gmail.com within three days of receiving your item/s. We do not refund items if the wrong size was ordered or for change of mind. Each listing provides all accurate information about the item, from hair clip length to colouration. You will be able to exchange the item as long as it has remained in its original packaging and not be worn. Customers will be requried to cover the cost of postage when returning the item/s. 

Each item purchased is made with care and will be securely packaged in bubble wrap before shipping. If the item is damaged whilst in transition please email straight away once receiving your order and an exchange will be made for the same item purchased and postage will be covered by me at Clip Pa Dee Clip.

***All items returned will be exchanged with the same of the product or another hair accessory- No cash refunds will be given***

***There is no refund on custom orders or sale items***

 

***IMPORTANT SAFETY & CARE***

Please ensure that your child is supervised and should not be allowed to play with these beautiful hair accessories or put them in their mouths. These gorgeous hair accessories are delicate and made with care for children and are NOT toys. We will NOT be held responsible for any misuse of our hair products and accessories.

CONTACT

Email: helloclippadeeclip@gmail.com

Facebook: www.facebook.com/ClipPaDeeClip

Instagram: clip_pa_dee_clip

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